Hello, I come again in this simple blog. How are you all?.. ah belepotan inggrisnya :D
biar ga belepotan, yuk simak percakapan berikut:
The Conversation 1:
Operator :
Good afternoon. Pacific Computer System. May I help you?
Caller :
Hello. Is it possible to speak to Mr. Bradley, extension 321, please?
Operator :
Just a moment, please. I will connect you.
(pause, clicks)
I’m trying to connect you.
(Engaged tone)
I’m sorry, the number is engaged. Would you
like to hold?
Caller :
No, it’s all right. I’ll call back.
The Conversation 2:
Operator :
Good morning. Pacific Computer Systems. may I help you?
Susan :
Hello, could I speak to John Brown, please?
Operator :
Hold the line a moment please.
I’ll put you through to his secretary.
It’s ringing for you now.
Mary :
Hello. John Brown’s office. Mary’s speaking.
Susan :
Hello. I’m Susan Miller of Jakarta
Banking.
I’m
phoning to fix an appointment with Mr. Brown. Would ten tomorrow be all right?
Mary :
I’m afraid not. She’s got rather full day tomorrow.
Susan :
Could you make it at eleven o’clock?
Mary :
Sorry, but that’s taken too.
The Conversation 3:
Susan :
Will you able to see me tomorrow?
Mr. Brown :
What time is it?
Susan :
At two o’clock.
Mr. Brown :
No, I’m afraid I can’t.
Susan :
How about three o’clock?
Mr. Brown :
Yes, that’s fine.
Susan :
Ok. I’ll see you then.
Useful Expressions:
Answering a call
Good morning/afternoon/evening, ABC Company. Can I
help you?
Hello. Production Department. Clara’s speaking. May I
help you?
Making a call
Could I speak to Mr/Ms ……………?
Is it possible to speak to Mr/Ms …………….?
Could you put me through to Mr/Ms ………………..?
Could I have extension 123, please?
Possible situations
Who’s calling?
I’m sorry, Mr/Ms ………….. is out. May I know who’s
speaking?
I’m afraid, Mr/Ms …………. is having a meeting. Is there
something I can do?
Mr/Ms ……………. is taking on another telephone. Will you
wait a moment?
Transferring a call
Just a moment, please. I’ll put you through.
Hold on, please. I’ll connect you immediately.
You are through now.
If you didn’t hear, you can
say
I’m sorry. I didn’t catch what you said.
Sorry, I can’t hear. It’s a bad line.
Could speak up, please?
Could you repeat what you said, please?
Could you say that again?
Making an appointment
I’d like to fix an appointment with Mr. X. Would ten
tomorrow be all right?
Do you think Mr. X could see me tomorrow before ten?
Could I have an appointment with Mr. X at ten
tomorrow?
Could you manage my appointment with Mr. X at ten
tomorrow?
Possible situations
Yes, he’s free then. I’ll make a note of it.
I’m afraid not. He’s got a rather full day tomorrow.
Sorry, but he’s fully booked till twelve unless
there’s a cancellation.
He won’t be in till 12, so the earliest would be
12.30.
Suggesting another time when
the time doesn’t fix
How about 12.30?
Would 12.30 be convenient?
Could you make it at 12.30?
Inviting
Invitation digunakan untuk mengajak melakukan sesuatu:
Let’s + V1
Why don’t we ……. ?
How about ……..?
Would you care for ……..?
I’d like to invite you to ………..?
Would you like to …………….?
I wonder if you’d like to ………………. ?
Sekian dari saya. Thanks for visit. I hope, this article can be ussfull :) sorry if my english so bad. wkwk
#English
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